Communication Channels and Frequency

According to the Cosmo Electronics Corporation’s Corporate Social Responsibility Best Practice Principles to identify the stakeholders, customers, suppliers, employees, government agencies and media.

To strengthen the communication, the Company has set up different channels for stakeholders, customers, suppliers, employees, government agencies and NGO in an effort to listen to their voice, understand their expectations and learn from their insightful views.

The interested parties can access information via the MOPS, the Company website and financial report periodically with a comprehensive, immediate, explicit and accurate information aiming to interact and exchange opinion in the hope of improving continuously.

Stakeholder Engagement	Focused Issue	Communication channel, mode and frequency	2024 Communication Results
Government and Competent Authority	Regulations and Law Compliance Corporate Governance Risk Management Competent Authority Communication	Participation in the government policy discussions and symposia held by the competence authority as needed. To cooperate the monitor and the audit conducted by the competence authority. Assignment of the contact person to remain on good terms with the competent authority. MOPS and company website：irregulate disclosure of information. In compliance with the competent authority requiring the report of labor inspection for collecting the economic data: as requested Contact: Mr. Lee, Vice President, The Sustainable Development Committee and Executive Office Email: cosmo.csr@cosmo-inc.com	Participation of the policy dissemination, Corporate Governance Seminar, Carbon Accounting and Footprint Verification workshop, Insider Trading workshop etc. held by TWSE with a total of 4 dissemination(s) and workshop(s) in 2024. In compliance with the monitor and the audit conducted by the competence authority for collecting the economic data as needed.
Shareholders and Investors	Corporate Governance Sustainable Development Strategy Risk Management Shareholder Participation Operational Performance	Disclosure of Finance and Business information monthly and quarterly which can be accessed on company website and MOPS. To hold Shareholders’ Meeting every year to communication with shareholders in an effort to fulfil the responsibilities. Shareholders can access the company website and MOPS on the material information disclosure to have a comprehensive understanding of the company’s operational performance and profitability. Earnings call once every year. Mr. Lee, Vice President, The Sustainable Development Committee and Executive Office Email: cosmo.pio1@cosmo-inc.com	Regular (monthly and quarterly) and irregular information reporting to the TWSE in accordance with the “List of Matters Required to Be Handled by Issuers of Listed Securities”. 42 pieces of material information have been disclosed as of October 2024. The Shareholders’ Meeting was held on June 26, 2024. Company Holds Institutional Investor Meeting on Dec. 9, 2024
Supplier	Supplier Sustainable Management Supplier Information Acquisition and Communication	Contract signing on a regular basis to assure the company’s interests. Conduction of supplier evaluation once every year. Supplier contact: Ms. Lee, the Deputy Manager of Production Department Email: Supplier@Cosmo-Ic.Com	Supplier evaluation will be conducted every year, all suppliers have completed and met the requirements in 2024.
Customer	Client Relations Management Product Quality and Safety	A swift and effective response in an effort to solve the problems and eliminate the complains. Customer contract: Ms. Wu, Vice President of Sales Department Email: Customer@Cosmo-Ic.Com	To respond emails daily in an attempt to remain good interaction and to prioritize the quality issues aiming at maintaining quality control.
Employee	Labor Relations Employee Benefits Training and Talent Cultivation Employee Performance Assessment	Quarterly regular labor-management meeting to promote mutual relationship. Quarterly Employee Benefits Committee activity and relative meetings. Annual employee health check. Irregular off-site and on-site trainings or talent cultivation in accordance with the company rules. Conduction of Employee Performance Assessment every year. Employee contact: Ms. Hsu, Assistant Manage, the Administration Department Email: hr@cosmo-inc.com	3 labor meetings been held in an attempt to have a mutual understanding and to ensure the employee welfare is met. 3 Employee Benefits Committee meeting has been held with topics: company trip, holiday bonus, birthday coupon, year-end party covering employees’ welfare. Employee health check has completed in August. As of Septrmber, new employee orientation has been performed which included management courses and safety and hygiene trainings with 281 hours/90 persons.

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